Checkouts from cabins and chalets on a weekend or public holiday will incur a $25 surcharge
Prices subject to change without notice
* Conditions apply (Based on 2 night stay)
| Mid Season - |
School Holidays 12 Apr 08 - 27 Apr 08 Anzac Day |
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30 May 08 - 2 June 08 (Foundation Day Long Weekend) |
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School Holidays 5 Jul 08 - 20 Jul 08 |
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School Holidays 27 Sep 08 - 12 Oct 08 Queens Birthday |
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School Holidays 11 Dec 08 - 24 Dec 08 |
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School Holidays 8 Jan 09- 2 Feb 09 |
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Australia Day 26 Jan 09 |
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Labour Day 2 Mar 09 |
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| Peak Season - |
9 Apr 09 - 13 Apr 09 (Easter Weekend) |
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24 Dec 08 - 7 Jan 09 (Christmas/New Year) |
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Mid Season minimum booking 2 nights
Peak Season minimum booking 4 nights
Booking Conditions
Deposits
Generally, the deposit is at least the cost of the first nights tariff and must be received by the Holiday Park within 7 days of booking to confirm your reservation; however during Peak and Mid Seasons a minimum deposit of $100 is required. Credit Card details are required when making a booking. Cheque or Money Order deposits are to reach our office within 5 working days of when you make the reservation.
Check In Time
Arrivals can check in from 1.30pm daily. At the time of booking please provide the Holiday Park with your estimated time of arrival (ETA) if your ETA is after office hours. Should you be delayed please advise the park that you will be delayed and your revised ETA. Check Out is strictly 10am on the day of departure. During exceptional circumstances a late check out may be approved, however a fee will apply in all instances.
Cancellations
When making a direct booking with a BIG4 Holiday Park, you acknowledge and agree that all bookings and deposits are accepted by park owners subject to the following cancellation policy. Any bookings through agents or other third parties may be subject to separate policies and you should check their conditions before booking.
We recommend you request cancellation details from your chosen Holiday Park at the time of booking.
Low Season Cancellation Policy
During the low season, deposits will only be refunded if the park owner is notified of your cancellation prior to 9am on the day prior your scheduled arrival. If notice of your cancellation is received after 9am on the day prior to your scheduled arrival, the park owner will retain the deposit paid.
High or Mid Season Cancellation Policy
Deposits for bookings made wholly or partially in high and mid seasons will only be refunded if you notify the park owner of your cancellation at least 60 days prior to your scheduled arrival.
Office Hours
Mon – Fri 8am to 6pm
Sat – Sun 9am to 5.30pm
Office hours may change in certain circumstances.
Check in time: 1.30pm onwards. After hours arrivals, please call the office.
Check out time: 10.00am. Late departures will incur an additional fee.
Park Rules
Unfortunately wherever one goes in this world there are always local rules in place to ensure that the equilibrium of peace and happiness will prevail. We have written our Park Rules in line with this philosophy and your adherence to our wishes will ensure you will have a wonderful stay with us.
Please leave the camp kitchen and barbecue area clean and tidy after use. Newspaper, scrapers and bins are provided for rubbish disposal.
ABSOLUTELY NO SMOKING in Chalets, Cabins, Camp Kitchen, Laundry or Ablutions. Terracotta trays are supplied on balconies of Chalets and Cabins for smokers. Please do not drop your cigarette butts in Park.
All damages incurred by guests to property in the Park will be paid for by the guest before departure. Failure to comply with this will result in an automatic “Blacklisting” for future bookings. We accept fair wear and tear on items in the Park but damage that does not fall into this category will incur an invoice for repair or replacement.
For your safety the speed limit within the Park is 8km. This is to be strictly observed at all times as accidents do occur and we do not want serious injuries occurring due to non-adherence to this policy.
Animals are definitely not permitted in the Park – National BIG 4 Regulations.
Strictly no loud music or noise after 10 pm. Guests who break this rule will be asked to turn it down. Non-compliance with this rule will result in the guest being asked to leave. There are certain major functions throughout the year where this rule is wavered, with Police approval, i.e., New Year’s Eve function.
Children are to be accompanied by an adult in the ablutions and camp kitchen at all times. Damage caused by children to the facilities in this park will make their parents liable for the damage.
Please park your vehicle on your site only. If you cannot fit your camp on your site then there is extra vehicle parking at the northern end of the Park. We strictly monitor this policy.
Visitors to the Park must park their cars outside.
Please crush any cardboard boxes or cartons before placing in bins.
Wrap and dispose of fish and crayfish waste in the bins provided. There are fish cleaning facilities at the Marina with daily rubbish pick-ups. NOTE that the Park has a once a week rubbish pick-up on Wednesday and more regular pick-ups during busy periods.
Aluminium cans to be placed in large open bins provided. Local Charity groups collect these.
Please ask at the Office if you need to wash your car. We don’t mind you doing this as long as it is on the grass and you ask us first. Dongara and Port Denison have water restrictions.
Please use the clothes line provided. Makeshift clothes lines are dangerous and are not permitted.
Avoid leaving your washing on the lines overnight.
Do not leave valuable items out in the open at any time of the day as thieving is a human condition inherent in a few misguided individuals.
Do not remove any property from the Park that you do not own, i.e., hoses, tap fittings, etc. The hoses provided are the property of the Park and are in place to ensure the grass stays green. If you remove any item you will be “Blacklisted” for any future bookings.
Do not tie ropes to trees or the slip-rails dividing the campsites. These become extremely dangerous in low light conditions. This act also ring-barks our precious trees and act as garrotes for unwary individuals.
Children are to wear helmets at all times when riding, bicycles, scooters, roller blades etc. There is to be no riding of bicycles, scooters, roller blades etc between sunset and sunrise. This is a dangerous practice which could lead to serious injury.
Cricket, football and other outdoor games are not to be played in the Park. There is an open playing area adjacent to the waterfront chalets near the beach where this can be done.
If you have an emergency or problem that needs to be remedied IMMEDIATELY ONLY please call us on our after hours number 9927 1131.
Check in time is from 1.30pm onwards.
Check Out time is strictly 10 am or you will incur a late check out fee.
Please be aware that the beachfront is a public walkway, so it is advisable not to leave items unsecured.
Rules not covered under the above fall under the guise of Common Sense and Respect for others and property. Repetitive disregard of these rules will result in a permanent “Blacklisting” for all future bookings.
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